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联系人:赵经理

Q  Q:296200813

电话:18838073838

固话:0371-64054777

邮箱:296200813@qq.com

地址:巩义市

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Our Services

大家的服务

以诚信赢得信誉、以信誉赢得发展。

完善的服务体系贯穿于产品的售前、售中、售后服务工作中,坚持全天候服务不间断。专业、快捷、优质、高效是大家的服务特色。

售前
1.树立一切为用户服务的思想,做文明经商、礼貌待客;
2.要热情接待来厂客户,做好洽谈订货和签订合同工作;
3.做好用户来电、来涵、来访工作,尽量满足用户要求;
4.经常进行市场调查,为企业提供适销对路的市场信息;
5.端正经营作风,对来厂用户以诚相待,不欺不骗;
6.搞好全厂订货、货物发出工作。
Pre-sale
1. Set up the idea of serving all users, do civilized business, polite hospitality;
2. To warmly receive customers coming to the factory, and do a good job of negotiating orders and signing contracts;
3. Do a good job of user calls, incoming visits, and try to meet user requirements;
4. Conduct market research regularly to provide marketable market information for enterprises;
5. Correct management style, to the factory users to treat each other with sincerity, do not cheat;
6. Do a good job of ordering and sending goods throughout the factory.
售中
1.合同管理设有组长、管理人员;
2.使用工商局印制的统一合同;
3.建立合同档案,并完善归档管理;
4统一合同编号,业务员取合同外出需要有编号归档,谁出问题谁负责;
5.签订合同需要按党的政策、法令和经济合同法的有关规定实行;
6.本厂合同不转借和私自外厂使用,如造成损失后果有自己负责;
7.合同签订需要按照合同规定全面履行自己的义务,做好服务工作,使用户满意。
For sale
1. Team leader and management personnel shall be set up for contract management;
2. Uniform contracts printed by the Administration for Industry and Commerce;
3. Set up contract files and improve the archiving management;
4. Uniform the contract number, the salesman needs to have the number to file when he/she goes out to get the contract, and the one who has the problem will be responsible for it.
5. The signing of the contract shall be carried out in accordance with the Party's policies, decrees and relevant provisions of the Economic Contract Law;
6. The contract of our factory shall not be lent or used privately by other factories, and we shall be responsible for the consequences of losses caused by ourselves.
7. The signing of the contract shall fully fulfill its obligations in accordance with the provisions of the contract, and do a good job of service to satisfy the users.
售后
1.认真做好售后服务工作,要明确分工其责;
2.按合同规定用户要求准时将货物如数送达交货地点;
3.及时安排技术人员为用户安装试机,代培技术人员;
4.要经常走访用户,听取意见,改进工作, 进一步完善售后服务工作;
5.对用户未来人,来函提出的质量问题,要及时解决,尽快达到用户满意;
6.凡用户来厂购配件,要保质保量尽快解决;
7.设定热线电话, 24小时值班服务,及时回答咨询。
After-sale
1. Do a good job of after-sales service, and make clear the division of responsibilities;
2. Deliver the goods to the place of delivery on time as required by the user in accordance with the contract;
3. Timely arrange technical personnel to install test machine for users and train technical personnel on behalf of users;
4. Visiting users frequently, listening to their opinions, improving the work and further perfecting the after-sales service;
5. For the quality problems raised by the future users, solve them in time to achieve customer satisfaction as soon as possible;
6. Where users come to the factory to buy accessories, to ensure quality and quantity as soon as possible to solve;
7. Set up a hotline, 24-hour on-duty service, and timely answer inquiries.

联系人:赵经理

Q Q:296200813

电话:18838073838

固话:0371-64054777

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